Last Updated on August 12, 2023
India has a thriving courier industry. Due to the increasing number of online shoppers in India, the courier industry has become one of the most lucrative in the country. But which are the best courier services in India ?
In this post, we list the Top 11 Courier Companies. Shipments to and from India can be made using their most reliable, safest and fastest services.
India’s Top 11 Best Fastest Courier Companies
The list below is based on a comprehensive analysis of the courier industry in India. It is a compilation of data from a number of sources, including market research and surveys, which we have analyzed to give you the most up-to-date information available. So without further ado let’s take a look at all of them.
1.Delhivery
Delhivery is another company that offers B2B, D2C, and B2C courier services in India. Delihvery is featured in RedSeer Report 2021 as a fast-growing company. At ET Retail, Rajaganesh Sethupati is the Head of Enterprise Solutions, Delhivery.
With over 85000 employees, Delhivery serves over 17000 pin codes. In all fields of business, the company has a clientele of 23000. They offer five services, including Express Parcel, Freight, Truckload Freight, Cross Border, and Supply Chain.
In addition, they have also launched a mobile app for better service. Their warehousing services make them different from most other courier companies.
You can store your stock in their warehouse and they will immediately ship it when an order is placed. As a result, you won’t need to hire additional staff to handle your orders. As a result, delivery time will be reduced.
What We Liked The Most in Delhivery?
Delhivery offers same-day delivery. Even if you ship at 3pm, you can enjoy same-day delivery. Prices start at INR 50 for same-day delivery. Other courier companies do not offer this service.
Delhivery makes extensive use of technology. A system named RTO PREDICTOR has been deployed to minimize order returns by validating the customer’s address.
Additionally, you can get a discount on Delhivery up to 20% OFF by using the discount code DELAPP20.
What We Dont Like?
There is often a lack of friendliness in their customer support. Customers contact them with complaints. However, you do not receive a response from them. The company must emphasize this aspect to maximize their clientele.
2. DotZot
If you are a drop shipper looking for courier services in India that takes care of everything from A-Z, DotZot is the company you must be looking for.
DotZot has a workforce of 8400 and a network of 10000 partners across the country. The company claims to be the first courier service in India to offer door-to-door delivery and pickup.
The company offers three packages: Premium, Express, and Economy.
What We Like?
- Order fulfillment, pickup, transport, tracking, and delivery of parcels are all taken care of by them.
- They also provide reverse logistics service.
What We Don’t Like?
There is a maximum weight range of 10 – 68 kg.
3. FedEx
FedEx operates in 150+ countries worldwide including India, making it a popular courier service. The company has restarted its services after ceasing due to some circumstances.
FedEx claims to be the world’s largest express transportation company. The company has been awarded with the Best Cargo Airline Operator award at the National Logistics Excellence Awards on June 23, 200. The trial for electric delivery van operations had also begun in Bangalore in March 2022.
Raj Subramaniam is President & Chief Operating Officer of FedEx Corporation. Muhammad Sayegh is the Vice President for India Operations.
FedEx is convenient for E-commerce stores in India and international shipping. You should also consider their services if your target audience is international.
What We Like?
- Reach markets across Europe, Asia Pacific and the Middle East in just 1-2 days.
- Shipments weighing up to 999kg can be delivered within 1 -2 days.
- Refund Policy .
What We Don’t Like?
- Not all pincodes are covered.
- Customer complaints and dissatisfaction are high. Social media handles provide evidence of this.
4. Ecom Express
In 2012, T.A Krishnan, Manju Dhawan, K. Satyanarayana and Late Sanjeev Saxena formed Ecom express. All three of them had extensive experience in courier service. Business News This Week and Great Place To Work Institute India have also featured Ecom Express.
Ecom Express is a viable option for small and mid-sized businesses. With over 35000 employees, Ecom Express covers over 27000 pin codes. The company has approximately 3000 facility centers. They cover 2650+ cities and towns offering four services: Express, Fulfillment, Doorstep, and Value Added Services. The company has 21 fulfillment centers.
Additionally, Ecom Express works in a joint venture with Paperfly in Bangladesh. They use AI and machine learning in their operations. With the help of their latest technology, businesses can plan shipments in advance, prepare fake orders, and schedule events in advance.
Their main services include Ecom Express, Ecom Ground Service (for mid-weight shipments), and Ecom Bross Border Services (for international deliveries).
What We Like?
- Broad coverage area.
- E-commerce business-friendly.
- It covers nearly 95% of the country.
- Shipments are automatically sorted by an automated sorter
- Working on holidays and Sundays
- Pickup from doorsteps and warehouses.
- If your customer doesn’t like a product or wants to replace a product, you can offer a reverse pickup. In the case of cell phones, electronics, clothing or similar products where there is a possibility that the customer’s impression is different from the reality of the product, it can be returned.
What We Don’t Like?
- Don’t cover the whole of India.
- Delivery may take up to 72 hours.
- Unanswered complaints from customers.
5. DHL
Adrian Dalsey, Larry Hillblom, and Robert Lynn founded DHL in 1969. The company employs almost 380K people in 220 countries.
They offer document and parcel shipping, both domestically and internationally. Freight is handled by air, ocean, rail, and road. With the latest technology, DHL has a broad vision for a sustainable environment. Their planes are partially powered by old cooking oil.
What We Like?
- Offering a wide range of services.
- Quality services.
What We Don’t Like?
- Website user experience is poor.
- The maximum weight allowed is 70 kg.
6. XpressBees
Pune-based Xpressbees claim to deliver approximately 50k+ shipments a day.
With more than 3000 offices and 100+ hubs, they see a lot of activity. Their warehouse offers you comprehensive e-commerce services. Currently, they offer four services: B2B, B2C, cross-border, and 3PL.
Tracking services are also available. Franchise opportunities are available as well. For more information, call +9102049116100.
What We Like?
- Their customer service is excellent.
- They are even open on Sundays.
What We Don’t Like?
- The website has problems. Links do not work.
- There is no active social media presence.
7. Shadowfax
Shadowfax was co-founded by Abhishek Bansal, Gaurav Jaithliya, Praharsh Chandra, and Vaibhav Khandelwal in 2015. It is located in Karnataka.It is used by many companies such as Unilever, P&G, Domino’s.
Shadownfax covers 900 cities & 7600 zip codes, and multiple industries such as Food, Pharmaceutical, E-commerce, Groceries and Apparels. They have been awarded with ET Now Stars of the Industry in 2019, 9th Inflection conferences & Awards 2019, 10th Aegis Graham Bell Awards, 2020 & 4th CSR Health Impact Awards 2020.
Hyperlocal, E-commerce, and Quick Commerce are three of the services they offer.
The company claims to process one million orders a day. They can be reached at +9180-68172518.
What We Like?
- Covers a large area.
- Options for instant delivery.
- Have a mobile App.
What We Dont Like?
- The return rate is high.
8. DTDC
India’s DTDC, founded in 1990, is one of the most reputable courier companies. Abhishek Chakraborty is the Executive Director of DTDC Express Limited. The company has received 26 awards from several organizations, including Business Today.
They offer services such as domestic, premium, supply chain, retail, and international. Franchise options include Enterprise franchises, Model franchises, and Delivery franchises.
You can reach them at 7305770577.
What We Like?
What We Don’t Like?
- Excessive charges
- Negative customer reviews
9. ST Courier
ST Courier began operating in India in 2007. Initially, they covered Kerala, Tamil Nadu, Andhra Pradesh, and Karnataka. Over time, they improved their services. Today, ST Courier is one of India’s leading courier companies. ST Courier is headquartered in Tamil Nadu. It is a privately held company.
Ansari Ahmed is the owner of ST Courier. They handle about 50k deliveries per day in rural and urban areas of India. The company has 2700 delivery points across the country. Their services can be used for both deliveries and e-commerce stores.
ST Courier Online Tracking is one of their key features just like TCI tracking & DTDC tracking. The company also offers franchise opportunities. The company provides exemplary customer service. However, they sometimes take too long to respond to customer inquiries. As a result, you will find few people who are satisfied with ST Courier.
10. Madhur Courier
Founded in 1986, Madhur courier service is considered to be one of the premier courier services in India. The company focuses on customer satisfaction and punctuality. Madhur is known for its door-to-door services.
In general, they use a Cash On Delivery method for courier services. Payment by credit card is strictly prohibited at Madhur. In addition, they offer Madhur courier tracking, which you can use to keep an eye on your valuable shipments.
There are 5000 permanent customers of Madhur in India. Madhur courier also offers franchise opportunities. They have a strong competition with VRL logistics tracking.
You can use their services if you already run a business and want to improve it.
11. Blue Dart
Indian courier company Blue Dart is one of the largest in the country. They are known for their quality courier services in India. Blue Dart also offers door-to-door delivery services. They offer their services in more than 35000 locations throughout India and in more than 220 countries internationally. Ketan Kulkarni is the Chief Commercial Officer for Blue Dart
Blue Dart operates its own fleet of Boeing 757 planes. As an ISO 9001-certified company, Blue Dart is preferred by many in India. Blue Dart has won numerous awards for their work. Contact-free delivery is also available. The company’s helpline number is 022 6260 1234. They have more than 55,000 followers on Facebook.
More than 6,000 delivery points are part of their network. They ship internationally as well as domestically. You can track their international consignments similarly as you do for PostNet tracking in South Africa & UDS tracking in United States of America. They have a dedicated customer service department. You can contact them at any time. There are numerous Blue Dart franchisees in India.
Their punctuality and reliability are excellent which includes them in the list of best courier services in India. Blue Dart Express also offers door-to-door service. You can use their services to run your e-commerce online store.
What Should You Look For in a Best Courier Company?
- Estimated delivery time
- Pricing
- Customer service
- Safety
- Timings
- Accountability
- Reporting
- Weight Allowed
FAQ’s (Frequently Asked Questions)
It’s positive that courier companies have created competition with traditional delivery services. By offering services and options, they can compete effectively.
Couriers do charge more than regular delivery services, this is true. It is because they have to pay for their own fuel and insurance.
Customers of a courier company for a long time can get a discount on their courier charges. Furthermore, you can reach out to them and negotiate rates.
One of the biggest misconceptions about courier companies is that they are unreliable. In fact, they are very reliable. You can always count on them to deliver your package.
Final Thoughts
Courier companies are an integral part of the modern business world. Businesses & customers use them to send sensitive documents and packages to customers and clients. To start your business off right, use the tips listed above. The most effective thing is to keep your business goals in mind every day and make sure that you are working towards them.
These best courier services in India offers same-day delivery, local and international delivery, and door-to-door delivery. You should choose a Asian courier or International courier service that is affordable, reliable, and provides the type of service you need.
Disclaimer : This information is according to ANY COURIER TRACKING teams. You may conduct your own research before selecting a courier service.