DTDC Tracking

Last Updated on August 12, 2023

DTDC, short for Door-to-Door Cargo, is one of the leading courier and logistics companies in India. The company offers a wide range of services including domestic and international courier services, freight forwarding, cargo handling, and supply chain management. ANY COURIER TRACKING provides you the ability to track your DTDC shipments and stay informed about the status of their deliveries.
You can use this for DTDC tracking and its different features, including Express Tracking, Lite Tracking, and Parcel Tracking.

Track Your Courier

DTDC Courier Tracking

DTDC courier tracking allows customers to track the location and status of their shipments in real-time. This service is available for both domestic and international shipments, making it easy for customers to stay informed about the status of their deliveries no matter where they are being sent. By entering the tracking number or reference number (also known as an air waybill number) you can access information such as the current location of the package, expected delivery date, and any additional details about the status of the delivery.

How to Track DTDC

Tracking your DTDC shipment is simple and easy. To track your package, you need to have your tracking number or reference number. If you don’t have it, you can ask the sender or check the shipping confirmation email or call the customer service for help. You can use the tracking number to track your package on DTDC website. All you need to do is to

  • Hover on to track box above.
  • Enter your tracking number / awb consignment number or reference number.
  • Click the “Track” button.

You will then be taken to a page with detailed information about the status and tracking results of your shipment, including the current location of the package and the expected delivery date. This tracking tool api is applicable for tracking lite, consignment, parcel, shipment, plus, shipway, docket, pincode, frplus, intra dtdc, international courier, live, aftership, cargo, smart, order, air and all other dtdc express services trackings.

Real-Time Tracking

DTDC’s real-time tracking feature allows you to see the current location of your package and the expected delivery date in real-time. This feature is available for both domestic and international shipments, so you can stay informed no matter where your package is being sent. You can also check ST courier tracking here : https://anycouriertracking.com/st-courier-tracking/.

SMS Tracking

DTDC’s SMS Tracker is a convenient service that allows customers to access multiple features by sending predefined keywords to a designated mobile number. Some of the services that can be accessed include: tracking shipments (both domestic and international), checking the serviceability of a specific pin code, and checking the serviceability of a specific city.

  • To use the service, customers can text the keywords ‘TRACK’ followed by the consignment number to 9230092300 (e.g. “TRACK B22399923”).
  • To check the serviceability of a pin code, customers can text the keywords ‘PIN’ followed by the desired pin code to 9230092300 (e.g. “PIN 700019”).
  • To check the serviceability of a city, customers can text the keywords ‘CITY’ followed by the city name to 9230092300 (e.g. “CITY Agra”).

It is important to note that the serviceability feature only refers to DTDC’s Lite tracking.

Tracking by E-tracker

This service is particularly useful for customers who have the capability to integrate at a system level. The integration can be done through web services, HTTP requests, or secure FTP. E-Tracker provides periodic updates on consignment status based on the configuration settings. Additionally, customers can receive updates on consignment status in the form of a CSV file via email.

DTDC Tracking Number

tracking number

DTDC tracking number is a unique identification number assigned to a package or shipment by DTDC. It is used to track the package’s location and status as it makes its way through the delivery process. The tracking number can be used to confirm delivery and determine if there were any issues with the shipment along the way.

dtdc tracking number

It is typically a combination of numbers and letters and can be found on the shipping label, the package, or in the shipping confirmation or tracking information provided by DTDC. It is a 9 digit number which starts with a single alphabet and followed by 8 numerical numbers. Courier companies such as Madhur courier tracking always provide these for customers ease.

DTDC Tracking Number Examples

Tracking Number Examples
  • A12345678
  • B98765432
  • B65268176
  • C05780834

Status Updates

In addition to real-time traking, DTDC also offers status updates on your shipment. These updates will notify you of any changes to the delivery schedule, including delays or reroutes, so you can plan accordingly.

Delivery Confirmation

Once your package has been delivered, you will receive a delivery confirmation. This confirmation will include the date and time of delivery, as well as the signature of the person who received the package.

Tracking via Mobile App DTDC

also offers tracking via its mobile app, available for download on both iOS and Android devices. The app allows you to track your package, receive status updates, and even schedule a pickup from the convenience of your smartphone.

DTDC Services


In addition to tracking, DTDC offers a variety of other services including express delivery, economy delivery, and special services for fragile and valuable items. Express delivery is available for time-sensitive shipments and offers delivery within 24-48 hours, while economy delivery is a more budget-friendly option with a delivery time of 3-5 business days. Special services for fragile and valuable items ensure that your package is handled with care throughout the delivery process.


DTDC Domestic Courier Service offers a range of time-sensitive package delivery options within India. The main services include:

DTDC Lite:

This service offers basic express and cargo delivery options for documents and small parcels, as well as heavier consignments that require special handling such as bigger vehicles, dedicated manpower, and material handling equipment. This service is available in both air and surface modes.

Value Added Services (VAS):

These services include additional options for customers such as Cash on Delivery (C.O.D.), To-Pay or Freight on Delivery (F.O.D.), and Mentioned Piece. These options offer customized delivery processes for personal or valuable items with added safety and security.


This service offers pick-up and delivery within the same city and is perfect for bulk documents such as mobile or insurance bills, bank statements, annual general reports, pamphlets, direct mailers, invitation cards and so on.


This state-of-the-art solution provides effective management of mass and bulk consignments with features such as smart dispatch, fast and accurate processing and delivery, instant booking using bar-coded stickers and address labels, and smooth pick-up and delivery via a Management Information System (MIS).


DTDC, or DTDC Express Limited, has been providing express, courier, and logistics services throughout India for the past 26 years. In addition to domestic services, the company has also grown to become a leading provider of international shipping services. With strategic partnerships and business agreements with key global players, DTDC offers services in over 240 countries worldwide. Additionally, the company has its own subsidiary offices, joint ventures, representative offices, and franchisees abroad to extend its reach globally.

DTDC’s international services include delivery of both documents and parcels worldwide. Its international products and services can be broadly divided into two categories: Express and Cargo Services.

Under Express Services, customers can take advantage of International Document Express, which is an expedited air express service for time-sensitive documents, and International Non-Document Express, which is an air parcel service for shipping parcels worldwide via swift customs clearance channels.

For cargo services, DTDC offers Door to Door (Express/Economy Services) for the movement of large commercial shipments, Door to Airport (Express/Deferred Services), and Airport to Airport (Express/Deferred Services).

DTDC has also introduced a number of customized products over the years, such as Student Express for students sending application forms and documents to universities abroad and Excess Baggage for customers looking to ship excess luggage cost-effectively.

Premium Express

DTDC’s Premium Express Product (PEP) guarantees swift and secure delivery of time-sensitive consignments to major cities and metropolitan areas. This service is tailored to meet the needs of customers who require prompt and reliable delivery of their documents and parcels. PEP features include the use of tamper-proof security pouches for added protection, as well as email and SMS alerts to confirm successful delivery of your consignment.


DTDC Plus is a premium service offered by DTDC that promises next business day delivery in metropolitan and major cities. This service includes the following features:

  • Delivery of documents and packages weighing up to 10 kilos
  • Online tracking and traceability of consignments
  • Tamper-proof security pouch for added security
  • Delivery confirmation via email and SMS alerts

DTDC Plus is further divided into several sub-categories to cater to different needs:

  • City Plus: This service is available for same-city delivery within select pin-codes.
  • Regional Plus: This service is available for same-region delivery within select pin-codes.
  • Zonal Plus: This service is available for same-zone delivery within select pin-codes, and is available in the four zones – North, East, South, and West.
  • Metro Plus: This service is available for pickup from select pin-codes across India and delivery to the six major metros – Delhi, Kolkata, Mumbai, Bangalore, Chennai, and Hyderabad.
  • National Plus: This service is available for pickup from select pin-codes in any of the four zones and delivery to select pin-codes in non-metro locations across India.

DTDC BLUE is a service that offers assured Second Business Day (SBD) delivery for remote destinations with limited connectivity. It is designed for areas where cargo cannot be delivered on the next business day. The service includes:

  • Delivery of documents and packages up to 10 kilos
  • Online tracking and tracing of consignments

DTDC Blue is divided into three categories:

  • Zonal Blue: Available for shipments sent from select pin-codes within a zone and delivered to select pin-codes within the same zone. Available for all zones.
  • Metro Blue: Available for shipments sent from select pin-codes across the country and delivered to the metropolitan cities of Delhi, Kolkata, Mumbai, Bangalore, Chennai, and Hyderabad.
  • National Blue: Available for shipments sent from select pin-codes from all over the country and delivered to select pin-codes at non-metro locations. Available for all four zones.
Prime Time Plus (PTP)

DTDC Prime Time Plus is a service that offers guaranteed next-business-day delivery for time-sensitive consignments. It includes two options, Prime Time Plus 10.30 AM and Prime Time Plus 12.00 Noon, which ensure delivery by the specified time on the next business day. The service also includes Prime Time Plus Sunday, which ensures delivery on Sunday for consignments picked up on the prior Saturday. Each service is available for select origins and destinations and includes various categories like City, Regional, Zonal, and Metro. Online tracking and delivery confirmation via email and SMS are also included.

Premium Express Cargo(PEC)

DTDC’s Premium Express Cargo (PEC) is a guaranteed service for the delivery of heavy consignments weighing between 25 to 100 kilograms. It offers Next Business Day delivery options with various subcategories like PEC Regional Plus, PEC Zonal Plus, PEC National Plus, PEC Metro Plus, PEC Zonal Blue, PEC National Blue and R-Express for express surface transport via railway, OTC or company-owned vehicles. It also offers Deferred Express Cargo (DEC) for economical surface movement through company leased long-haul vehicles.

Priority Service

DTDC has introduced Priority Product, a specialized service catering to corporate clients, multinationals, financial institutes, and banking and insurance companies. It is specially designed to handle high-priority deliveries and is done through a separate team and dedicated premium line-hauls.

They have a service routes that ensure fastest connection and turnaround times. The product can handle bulk volumes, it has enhanced automation for managing the process flow from customer’s doorstep till last mile delivery, options for secured handling based on the sensitivity of shipments and the ability to handle documents and cargo. The customer will have a single window visibility on MIS, tracking information and support, as needed by the customer, within 24 or 48 hours (depending on the destination). The service is available in three modes: Priority Air for cargo shipment by air, Priority Surface for cargo shipment by rail or road and Priority Express for document packages which will be shipped by the fastest express mode available.

Supply Chain solutions

DTDC offers end-to-end supply chain solutions with real-time services, advanced infrastructure, technology and a vast network. It’s Supply Chain Solutions (SCS) division offers Distribution Services including Air Services with pick-up and delivery, Premium Air Services with direct delivery within 24 hours for major metros, Surface Services for door-to-door and hub-to-hub pick-up and delivery, Rail Services for time-bound and safe movement, and Full Truck Load Services for efficient trucking solutions. Additionally, the company also offers Warehousing Services with state-of-the-art warehouses, shipment pick-up and packaging, system-enabled stacking, inventory monitoring and timely delivery of Goods Received Note (GRN) as per customer’s need.

International freights

DTDC WorldWide Express offers a range of international freight forwarding services, including air, sea-air, and ocean freight. They customize their services to fit the needs of their customers, including express delivery, pre-clearance documentation, end-to-end tracking, and round-the-clock support. They also offer specialized solutions for oversized or hazardous cargo and break-bulk shipments.

New World Retail

DTDC New World is a subsidiary of DTDC Retail Ltd that offers a wide range of value-added services under one roof to provide unparalleled convenience. Their goal is to develop lasting relationships with clients by offering various services at affordable prices and using an efficient delivery system. Their services include courier services, travel services, mobile recharge, utility bill payments, DTH renewal, financial services, gifting services, movie and event tickets, office solutions, and packaging solutions. They aim to make life easy for their customers through approachability, friendliness, value-orientation and trustworthiness.

About DTDC

DTDC was founded in 1990 and is headquartered in Bengaluru, India. The company has a strong presence in India like VRL and also operates in other countries such as the USA, UK, and Canada. With its own offices, franchises, and delivery centers across the country, DTDC is widely accessible and can be found in major cities like Mumbai, New Delhi, Kolkata, Hyderabad, Pune, Chennai, Ahmedabad, and more. The company also has a network of authorized agents and partners in many other cities and towns, making it a widely operational company.

It was founded in 1990 by its CMD, and incorporated as a private limited company. In 1994, it converted to a public limited company. Later, in 2000, DTDC expanded overseas with its first operations in the US, UK and Dubai. In 2003, its revenue crossed the 100 crore mark, and in 2007, it crossed the 200 crore mark. DTDC has introduced various products and services over the years, such as Premium Express Products (PEP) portfolio in 2008 and Supply Chain Solutions division in 2009-10.

A chain of convenience retail stores was launched by DTDC Retail Ltd in 2010. As the first international acquisition by an Indian express company, they acquired a majority stake in Eurostar Express of the UAE in 2012. DotZot, the company’s specialist logistics company for e-commerce, was launched in 2013 through a strategic partnership with Geopost, Europe’s leading logistics company.

DTDC underwent a Business Transformation Program with IBM in 2014. In 2015, DTDC rebranded and launched a revamped brand identity with DPD Group, and opened its first automated hub in Hyderabad. Well if you are wondering about dtdc courier near me then please note that DTDC has its own offices, franchises and delivery centers in cities such as:

  • Bengaluru
  • Mumbai
  • New Delhi
  • Kolkata
  • Hyderabad
  • Pune
  • Chennai
  • Ahmedabad
  • Surat
  • Jaipur
  • Visakhapatnam
  • Thiruvananthapuram
  • Coimbatore
  • Lucknow
  • Ludhiana
  • Agra
  • Nashik
  • Vadodara
  • Patna
  • Ranchi
  • Bhopal
  • Rajkot
  • Aluva
  • Agra
  • Ahmedabad
  • Allahabad
  • Amravati
  • Borivali
  • Alappuzha
  • Anantapur
  • Aurangabad
  • Bhiwandi
  • Bangalore
  • Bhubaneswar
  • Bathinda
  • Bareilly
  • Belgaum
  • Bilaspur
  • Bikaner
  • Bhillai
  • Borivali
  • Burdwan
  • Chennai
  • Calicut
  • Coimbatore
  • Dindigul
  • Delhi
  • Dhanbad
  • Durgapur
  • Erode
  • Ernakulum
  • Edappally
  • Eluru
  • Faridabad
  • Gurgaon
  • Guwahati
  • Gorakhpur
  • Gachibowli
  • Gwalior
  • Gulbarga
  • Hyderabad
  • Hubli
  • Indore
  • Imphal
  • Jaipur
  • Jamnagar
  • Jammu
  • Jhansi
  • Jodhpur
  • Jabalpur
  • Jamshedpur
  • Jalgaon
  • Kalyan
  • Kota
  • Kolhapur
  • Korba
  • Kolkata
  • Kanpur
  • Kottayam
  • Kannur
  • Kollam
  • Kochi
  • Kakinada
  • Kottakkal
  • Kanpur
  • Ludhiana
  • Lucknow
  • Mumbai
  • Madurai
  • Magalore
  • Mordabad
  • Mira Road
  • Mysore
  • Meerut
  • Madiwala
  • Muvattupuzha
  • Manjeri
  • Malappuram
  • Nellore
  • Nagpur
  • Noida
  • Panipat
  • Porur
  • Pune
  • Palakkad
  • Raipur
  • Ranchi
  • Rajahmundry
  • Rajajinagar
  • Rohtak
  • Rajkot
  • Rewari
  • Rourkela
  • Roorke
  • Raipur
  • Ratnagiri
  • Surat
  • Salem
  • Satna
  • Tirupur
  • Tirunelveli
  • Thrissur
  • Thanjavur
  • Trivandum
  • Udaipur
  • Vadodara
  • Varanasi
  • Vijayawada

It also provides its services through a network of authorized agents and partners in many other cities and towns, so it is widely accessible throughout India. They have network around 10,000 Pin codes which cover both rural and urban areas in India.

DTDC Tracking Schedule of Delivery

DTDC offers multiple services for different types of shipping needs, each of them have different delivery schedules. For example, Express services are delivered in 24-48 hours, Economy services are delivered within 3-5 business days and Bulk mail services are delivered within 7-10 business days. Once you have sent your package, you can track it in real-time through the DTDC tracking system to know the current location of your package and the expected delivery date.

DTDC Management

DTDC is well managed with a robust IT system, which allows customers to track their shipments and stay informed about the status of their deliveries in real-time. The company is also committed to providing high-quality services to its customers, with a dedicated team of professionals who work to ensure that all shipments are delivered on time and without any issues.

DTDC Tracking Customer Care

Email: [email protected]

Phone Number: 7305770577

Head Office:  DTDC House, No. 3, Victoria Road, Bangalore 560047, Karnataka, India.

International Helpline Numbers: +91-7738899820 & +91-7738899817

Branches in India

Serial numberBranch NameAddress
KOLKATA – 700059
GUWAHATI – 781006
3BHUBANESHWARPLOT NO -73,Plot No-65, Sector-A,Zone-D,
Mancheswar Industrial Estate,
PATNA – 800001
Plot No. 198, Industrial Area Phase-II
Panchkula ( Haryana) – 134109
6DELHIDTDC Express Limited,
16/6, Telephone Exchange Road,
New Delhi – 100037
A10/17, Site No.3, Industrial Area,
Meerut Road (Opp. DPS School)
Ghaziabad – 201001
Uttar Pradesh
8GURGAONSHOP NO – 51,52,53,
9JAIPUR256 AND 256A,
JAIPUR – 302020
BANGALORE – 560018
11CHENNAINO 136, No B14,
Thiruvika Industrial Estate, Guindy,
CHENNAI – 600042
12COIMBATORE899, 32A, Rajeswari Nagar,
Near Hindustan School Udayampalyam Road,
COCHIN – 682018
AHMEDABAD – 380009
INDORE – 452010
MUMBAI – 400063
PUNE – 411015

International Branches

  • Australia
  • Bangladesh
  • Canada
  • China
  • Kenya
  • Myanmar
  • Nepal
  • Oman
  • Singapore
  • Sri Lanka
  • United Arab Emirates
  • United Kingdom
  • United States

DTDC Tracking Awards

DTDC Express Ltd, one of India’s leading courier and logistics companies, has been recognized for its excellence in the industry through various awards and achievements. This table showcases a list of DTDC’s accolades, including recognition as a leading brand, industry awards, leadership awards, franchising awards, brand awards, and innovation awards. These awards reflect DTDC’s commitment to providing high-quality services, being a top-performing company, and being a leader in the industry. The table is organized in a chronological order and includes the serial number, year, and the name of the awards.

Serial NumberYearAward
12018Bengaluru’s ‘Hot 50 Brands’ – Paul Writer
22018‘Best Company to Work For’ – Business Today Survey
32017‘Best Corporate Film’ – International Management Film Festival
42016‘National Award for Exemplary Position’ – CII Scale Awards
52016‘Most Attractive Brand’ – TRA Research
62016‘Best E-Fulfillment Center’ – India Cargo Awards
72018‘The Extraordinaire’ Trophy – NexBrands
82016‘Doctor of Excellence’ – Confederation of International Accreditation Committee (CIAC Global)
92016‘FASII Award of Excellence’ – Business Personality of the year 2015-16
102015‘Inspirational Leader of New India’ – The Economic Times
112014-15‘Most Admired Leader’ – The Asian Brand Conclave
12multiple years‘Best Franchisor’ – Franchisee India
13multiple years‘India’s Most Trusted Courier Service Brand’ – The Brand Trust Report
142015‘Most Admired Brand in Asia’ – The Asian Brand Conclave
152015‘Inc. India’s Top 30 Innovative CEOs’ – Inc. India
162015‘Most Innovative Mid-sized Top 100 Companies’ – Inc. India
172013‘Lifetime Achievement Award’ – Franchise India Holdings Ltd


DTDC’s tracking system is a convenient and easy-to-use service that allows customers to stay informed about the status of their deliveries at all times. The company offers a wide range of services and has a strong presence in India and other countries. With the ability to track shipments and access detailed information about the status of deliveries, ANY COURIER TRACKING makes it easy for customers to stay informed about their packages and rest easy knowing their shipment is in good hands.